When you sign up for Key Services, we will ask for your email address and a password. If you sign up for any of our paid services, we will also need your current billing address, credit card number, and expiration date. Your Key Services account information is password-protected with your chosen password so that you, and only you, have access to this personal information. You are solely responsible for keeping your chosen password confidential. You can edit the personal information associated with your user account, including your password, at any time by logging in to the My Account section of our web site.
We may keep a record of any communications you make with our Customer Support team. Your support issues are archived, in order to better serve you, in the event you should need further technical support from us in the future.
Key Services stores the personal information you provide on servers that are located in a physically-secure facility. These machines are protected against unauthorized access by firewalls, intrusion detection systems, and other additional security procedures intended to ensure that your information is not compromised. Only authorized Key Services representatives are given access to your personal information on a strictly need-to-know basis.
A cookie is a small amount of data that is sent to your web browser, and then stored on your computer's hard drive. These cookies help to improve your experience as a user of Key Services, by providing you with a more personalized service. Cookies are not harmful to your computer. Key Services never saves sensitive or personally identifiable information in cookies. If you modify your web browser to reject cookies from Key Services, you may not be able to access some of the functionality in our web site.
Key Services may also monitor and record your IP address for system administration, and fraud prevention purposes. IP addresses that we record are not linked or cross-referenced with any personally identifiable information, or distributed to third parties.
When you sign up for our paid service, we use a specialist third-party credit card processing company. This company does not store, retain, or use your personal information for any other purpose.
Key Services may share general statistical information such as usage or service traffic patterns in summative form to third parties, provided that none of this information contains personal information on specific users or photos.
Key Services may be required by law to disclose personal information to proper law enforcement authorities; even though you might have requested that we don't share your information. This information may be necessary to identify, contact or bring legal action against anyone who may attempt to cause injury to another's rights or property.
As a Key Services member, we will notify you through the email address you have provided to us, about new features, products and promotions. You may choose to discontinue your subscription to these promotional messages by visiting the Account section of the Key Services web site.
We occasionally contact subscribers to notify them of important service announcements that may affect their account. Since these announcements may contain vital information affecting your subscription, users are not able to unsubscribe.
If you would like edit the personal information associated with your user account, please use the Account section of our web site to make the appropriate changes.